Specialized hotel staffing services make the most of your hiring budget, but how should you select the right service for your business? Invest in a thorough interview of your staffing agency, and it will be the last time you need to worry about hiring anybody.
Using a service cuts back on paperwork and frees up more time for you to focus on guest experience. You’ll have a steady pool of workers to help avoid understaffing, one of the most detrimental problems in the service industry. More importantly, the right staffing service knows how to keep turnover low, ensuring you provide guests with a consistent level of quality.
How to Hire Hotel Staff
One of the most common problems when it comes to hiring for hotel positions is not having enough quality candidates. Finding the right candidates can be effort-intensive work. Offering competitive pay and benefits is a good start, but even then, it’s often hard to find applicants who are the cream of the crop when you’re having trouble finding anyone who is even remotely suitable to fill a position.
The best way to weed out unacceptable candidates is by presenting each job accurately in a job post. Describe the work, the amount of effort required, and the characteristics necessary to fill the role.
During interviews, drive those points home by asking questions that present the real side of the job. Ask questions that gauge a candidate’s reactions. How would they act in the moment when facing an emergency or a typical challenge?
How to Hire When You’re Understaffed
In a perfect world, you could wait for the best candidate, but what do you do when the rest of your staff is suffering or threatening to quit? Overworking good employees is an easy way to lose them. Having a pool of qualified workers to use is essential to avoid these situations, but it’s difficult for hotels to manage this on their own. Working with a reputable staffing service saves time but also safeguards your business.
Here are the best ways to find a trustworthy staffing service:
- Look for a specialty staffing service. What kind of experience does the company have with hotel placements? Are they geared to short or long-term contracts? Make sure what they offer truly fits the needs of your business.
- Look for a speedy service. How long does it take for them to fill a vacancy? Does this service have workers ready to fill positions? How do they find replacements?
- Look for a service with reliable workers. How high is their turnover rate? What percentage of workers fulfills their contracts?
- Look at their vetting process. What do they do to ensure their workers are safe to have around your guests?
Finally, look at how they collect their fees. Do they take a flat fee? Do they take a cut of an employee’s income?
Hiring your own employees comes with pitfalls. Why not spend your time on tasks where you do the most good? The right staffing company will be well-versed in the best hiring practices. Take advantage of it and reap long-term benefits.
Contact A Plus Staffing and ask about our professional hotel staffing services today.